Step One:
Describe the plain facts of the situation.
Be as logical and factual as you can here... Summarise the entire situation in an objective, impersonal way, sticking to the relevant facts.
Many people find it difficult, but really look at avoiding any emotive
subjective responses to the situation or distorting things and especially move away from any catastrophising or over generalisations... you know, just because you thought a certain way towards these things in the past, does not mean you have to do that now. Get factual.
So you surmise... As I see it, these are the facts of the situation..." ("These are the plain facts...")
Step Two:
Acknowledge the other person's viewpoint.
This might involve imagining what things are like for the others involved... just politely reflect back your understanding of the other person's thoughts and feelings to show them that they have been heard, and also to make clear they don't need to restate their position
You can affirm this by saying... "I understand your position is this..."
Step Three:
Assert your own viewpoint.
Clearly and concisely summarise your objections and feelings about the situation. Use "I talk" - by that, make it clear what you mean and what your thoughts are, so that you are seen to take responsibility for your views.
Also, make sure you are being congruent and expressive, with your gestures and
expressions used... if the body, face and gestures all say the same as your words, you beautifully avoid sending a mixed message of any kind.
Congruence is key in being genuinely assertive.
You can simply state: "This is how I feel about things..." (Or "I feel pretty upset about..." or "I have a right to...")
Once you have done that to your satisfaction, move on to the next step.
Step Four:
Propose a resolution.
Say what action you're going to take, or what you expect others to do. Offer a compromise or a solution, and a first step that can be taken right away if appropriate.
You might say something along the lines of... "This is what I want to happen..." Or "I am going to.." or may be even stretch to a "I want you
to..."
Fit these into your sentences and get them lodged in to the role play scenario as well as keeping agreeable, open and communicative at the same time. It is very similar to mental rehearsal that I have offered up in previous editions of Adam Up or on my hypnosis blog.
You may want to rate how confident you feel about that scenario if it were to happen in real life. on a scale of 1-10, having gone through this process,
how confident do you feel about it?
Then consider going back to it and practicing it over and over until you get a 10, or at least a number that you are satisfied with. If you have a higher score each time you practice, then you are developing assertiveness.
You may want to experiment with this by making more eye-contact during the exercise or changing your tone of voice.
Practice makes perfect, so have a go at repeating the role play to get some more assertiveness naturally lodged into your brain and your life. The results will make it very worth while!